When I was younger, I worked as a Customer Service Representative, in the parts department, in accounting and spent time with technicians in homes. Since coming back to the business several years ago I’ve been a Sales Representative, the Customer Experience Manager, the Sales Manager, and now...President!
I knew I wanted to work here when I was 19. Really! The very first home I was in, we did a big replacement project where we pulled out an old gravity system and had to build all new ductwork and put in a new furnace and air conditioner. The customers were so happy when it was done. It was fascinating to see how the installers laid everything out, how they could visualize what the end product would look like before we even began and it was so satisfying to be a part of physically building something that would help people enjoy their home. I realized the work was part art and part science that required skill.
I remember going to my dad and uncle in my early 20s and saying, “I’m serious about this, so what do I need to do to make this happen?” It took a lot of focus from that point. I earned my technical degree from Dunwoody after my four-year degree and then chose work opportunities in other construction-related businesses, including a few years in the corporate and nonprofit world.
During that time, I was busy studying for certifications, seeking out mentors, and building my network. It’s been quite a journey!
I want people to know that the trades are such an awesome place to be and would love for more women (and men) to explore careers in our industry. There are opportunities to work independently, to be part of a team, to work directly with end-users or be more behind the scenes, and it’s pretty cool that many of the roles are a part of actually maintaining or fixing or literally building the community around us. I feel fortunate to have grown up around HVAC and now I want to spread the word and get more people to join in the fun!
Advice to other women: Don't wait until you feel perfectly prepared to take your next step, whether it's starting a business or going for a new role. I talk to too many women who doubt themselves because they haven't done something before or only check off 60% of the requirements for a role. Many of these women never feel ready, and the reality is they probably never will, but it shouldn't stop them! If you're inquisitive, hard working and you keep showing up, you've got a great shot at success whether you're perfectly prepared or not!